Thank you for visiting and shopping at Ventura. Following are the terms and conditions that constitute our Shipping Policy.

Emails are answered Saturday thru Thursday. Please allow 24 to 72 hours for an email response depending on the day of week your email is sent.

We are out of the office on Friday. Emails may not be answered on this day.

SHIPPING

Shipping Policy is Subject to change.

Shipping and Handling rates are calculated based on weight. Shipping costs will vary depending on the weight of your order and your delivery location.
All items placed in the same order are shipped together.

PRE-ORDER POLICY

Ventura Furniture LLC offers items for PRE-ORDER.
Pre-Order items are purchased BEFORE PRODUCTION. Pre-Order listings are NOT ready to ship. The estimated shipping time will be mentioned in the quotation. Please make note of the lead time and estimated shipping time before confirming the order. Special seasonal pre-orders or custom orders may take longer to ship. Estimated production time on all Pre-Orders is 4-8 weeks from order confirmation date- SUBJECT TO CHANGE WITHOUT NOTICE. Please DO NOT place a pre-order If you need an item by a designated date, we cannot guarantee the item will arrive by your designated date. Pre-orders can have production delays. When placing your pre-order you agree to these terms. DO NOT place a pre-order if you are not willing to wait for your item(s) to arrive. NO ORDER CANCELLATIONS, SIZE CHANGES, RETURNS OR EXCHANGES ONCE YOU HAVE CONFIRMED YOUR ORDER.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.